As I have adjusted property insurance claims over time, there is a list of statements, assertions and positions, that I repeatedly hear and see from insurance companies, their consultants and experts; that leave me flabbergasted every time I encounter them. It seems no matter how many times insurance companies and their consultants have made these statements, or taken these positions against clients of this firm, and ultimately been proven to be completely afield from reality; […]

This last Sunday 60 Minutes aired the documentary The Storm After the Storm, an expose’ on the egregious claims conduct of flood insurance companies in the wake Superstorm Sandy; specifically, their alleged widespread and systematic alteration of engineer’s reports by which they used to deny valid flood claims. CBS did an amazing job highlighting this behavior and its affect on consumers. While my wife and I were watching, she turned to me and said, “Is […]

One of the most common hurdles encountered in property insurance claims, is the pursuit of arriving at an agreed scope of damages, and the costs associated with the necessary repairs or replacement of damage property. When policyholders and insurance companies disagree on the cost of repairing or replacing damaged property, it is incredibly frustrating for policyholder. Often time’s policyholders feel they have no choice but to settle for the amount offered by the insurance company. […]

As we roll into 2015, I wanted to take a minute to recap 2014 in Colorado. The hail season in Colorado for 2014 was a wild ride, to say the least. Typically, in the Denver Metro area we expect to see possibly a handful of storms that produce damaging hail in populated areas, with several others falling in rural or sparsely populated areas. 2014 had other ideas to keep insurance companies, contractors, public adjusters and […]

There is one question I get asked more than any other about our services and the field of Public Insurance Adjusting. When I present our services to a potential new client, or during a conversation with a new acquaintance when the “what do you do?” conversation is initiated, there is ALWAYS the following comment and statement. That is awesome, why have I never heard of that before? Which is commonly followed up by “man I […]

Most all Association Managers have experienced an insurance claim filed by their clients. No doubt in many cases this translated to additional responsibilities to these managers in an attempt to settle these claims on behalf of their clients. Which I presume resulted in varying degrees of success and stress in the process. There are several reasons why an association manager is wise not to represent or attempt to adjust, settle or negotiate a client’s insurance […]