Testimonials and Word of Mouth Referrals Make Our Business Successful! Happy Clients Mean We’re Doing It Right!
If I'm going to war, especially against an insurance company who hasn't paid us what we are due, I'm getting Impact Claim Services as my warriors! Our HOA had a difficult claim and a difficult insurance company who did not play fair. Impact fought and fought for us and prevailed successfully. I've learned a hell of a lot about roofs over the 2+ years it took to settle that I didn't want to know. The most important thing I learned -- if I ever have to do this again is to call Impact quickly. Thanks gentlemen!
Impact Claim Services really came through. Exceeding all my expectations and helping through out the process. I'm very satisfied with the outcome and the experience and level of service they bring.
Derek and Jason were invaluable to our association with our hail claim. The amount of work and forensics required to successfully reach a settlement was mind boggling, and their expertise and negotiation skills were worth every penny. They are both extremely knowledgeable on so many levels. Most of all, their work ethic and communication with us throughout the process was stellar. They are the best in the business.
Jason and Derek are knowledgeable about construction and forensic identification of hail and other weather related damages. As an Association Manager, I never hesitate to put these guys in front of the most sophisticated boards. As members of CAI throughout Colorado, it's good to know they have the interest of the Community and the specific Association at heart.
I would recommend Derek and Impact Claim Services to anyone who wants the best representation possible when dealing with an insurance claim. Their commitment to their clients being paid fairly is clearly the focus of the company, and it shows in their actions and efforts in serving their clients. Their knowledge and expertise in such a complicated industry is very impressive, and I have always appreciated their eagerness to educate and help all policyholders. I have referred them to friends and colleagues without reservation, and will continue to do so. If you are looking for professional help on your insurance claim call Impact Claim Services, you will be glad you did.
I've known Jason and Impact for years and never hesitate to ask them questions when it comes to insurance claims or commercial roofing. They always answer the phone and are very honest in our dealings. They also perform annual inspections on my properties to document age & condition, along with identify if they have been hit with any type of storm damage.
Derek's knowledge in not only construction but also insurance makes him the best in the industry. He makes the process easy for his clients. He is easy to work with and keeps you informed through out the entire process. I highly recommend Derek and Impact Claims Services.
I worked with Derek O’Driscoll after our home was severely damaged by a hailstorm. The hailstorm was so severe that the roof of our home was opened up allowing tremendous amounts of water to enter all 3 floors of the property causing the ceilings to collapse, causing widespread damage to our home. We filed a claim with our insurance company who sent out an adjuster, that after spending less than 30 minutes evaluating the damages made a payment that no reasonable person would consider appropriate to repair the damages to the home. Derek put together a very detailed and clear explanation of the damages, the extent of the necessary repairs and the amounts needed to complete the repairs; still our insurance company refused to make payment for the amounts we were owed. Derek worked diligently to change our insurance company’s mind and their position and ultimately they acknowledged that Derek’s assessment of the damages was correct, and that they owed the amounts Derek had asserted the entire time. Derek’s relentless effort and unwavering advocacy on our behalf ultimately resulted in a recovery of over 2,200% more than our insurance company tried to settle our claim for. I was skeptical of what a Public Adjuster was capable of, but Derek delivered everything he promised. Derek’s commitment to his client recovering what they are owed is apparent when you talk to him. His knowledge and capabilities are a powerful resource when dealing with an insurance company, and I would recommend Derek to anyone that expects their insurance companies to pay them what they are owed.
A big thank you to Derek and Impact Claim Services for always providing first class service! Their expertise and honestly is second to none in an industry where trust is everything. They partner with you from start to finish, always putting your needs first during the process, and keep you informed every step of the way. I have had the pleasure of working with Derek many times - he always goes so above and beyond my expectations - I truly value my partnership with Derek and his company. I would recommend Impact Claim Services as the only company to handle your claim!
There is no better choice than Derek and Impact Claim Services. Their knowledge in this complicated industry is unparalleled! You will receive service and a finished outcome that is second to none. Their moral principles are outstanding. You will be very happy they are working for you!
My partners and I are commercial real estate investors, who manage and own numerous properties throughout the country. One of our properties was damaged by a Colorado Hailstorm in 2013, which we had no idea had occurred, it was Impact Claim Services that brought the possibility of the damage to our attention, and offered to inspect the building and provide an assessment of the damages.
Impact’s report of their findings, their assessment and information on the nature of the damages, the insurance industry and the claims environment, was eye opening as to the imbalance in the claims adjusting and settlement practices of insurance companies.
We obtained opinions from our own maintenance professionals, and 2 specialty contractors all of which said there was little if any damage. Despite this, we retained Impact Claim Services, assuming that anyone willing to put in the amount of time and effort we expected on a contingent fee, is unlikely to do without some confidence in his assessment.
The investigation of the claim went exactly as Derek had predicted. The insurance company used the exact tactics and strategies to stall, delay and underpay the claim that Derek had prepared us for. Our insurance company’s investigation led to their determinations that we were owed $45,000, to repair the damages. Derek and his team went to work proving the true amount of the damages and settled the claim for just under $1,800,000, and increase of approximately $3,500%
Impact opened our eyes to how truly un-balanced the claims process is, and how insurance companies prey on the inexperience and lack of knowledge of their policyholders. Without Impact we would have been another statistic, and the insurance company would have withheld $1,750,000 that they owed a policyholder. We have been forever educated and will never file another claim without first retaining Impact Claim Services, and have done so on several claims since that time. In these subsequent insurance claims, we have experienced the same attempt by our insurance companies to grossly undervalue and underpay our claims, and with Impact’s help, we have been able to overcome these attempts and receive the proper settlement amounts we were rightfully owed.
Derek and Impact Claim Services has done a tremendous job with our associations. Derek is one of the best in the industry and is very easy to work with. Hands down his knowledge of the industry is one of the best!
I have worked with Derek and Mark at Impact Claim Services for many years. They are very knowledgeable in insurance claims, construction and hail damage. I would highly recommend them to anyone looking to get everything they are owed under their policy when dealing with an insurance claim.
I had the opportunity to work with Derek O'Driscoll and Impact Claim Services recently regarding shopping centers that I own in Phoenix, AZ and Parker, CO. Both properties suffered hail damage and I made claims with my insurance company. After my insurance company’s investigation, they paid me what they determined to be the amount I was owed. Derek brought to my attention that the settlement amounts offered by my insurance companies, were fractions of what I was owed under my policy. Derek took over the claim and recovered me an additional $3.8 million dollars above what my insurance carrier tried to settle the claims for. This was a 300% increase at my Phoenix property, and a 3,600% increase at my Parker property.
Derek’s knowledge of insurance claims, construction and damage assessment combined with his accessibility and frequent communication made what could have been a daunting process easy and seamless for me. I highly recommend Derek and Impact Claim Services
I have worked with a number of consultants in the industry that I am in. Derek and his team and have been amazing to work with. They are always easily reachable either via phone or email and respond timely. When insurance claims happen in the HOA industry, I will look to Impact Claims for help with any claim. A+ service AND RESULTS!
I have worked with Derek and Impact Claim Services numerous times in the past. He has a complete understanding of the process from start to finish. He continually worked towards a solution to get what was owed from my insurance company for damage that we sustained. I constantly refer Derek as an expert in his field and highly recommend him.
Over the last 3 years, I have been fortunate to work with the Impact Claim Services team. Their company wide mission to secure accurate and complete claim settlements for their clients is embraced by the entire company. Their claim handling knowledge, construction experience and expertise, combined with their attention to detail is apparant in their detailed work product, and is rivaled by no other. If you have a commercial property loss, no matter what stage it is in, or if you want to know the condition of your building, call Impact Claim Services....you’ll be glad you did.
I retained Impact Claim Services to represent me in a hail damage claim to my commercial retail shopping center. Impact investigated and analyzed the extent of damages and costs of repairs, and presented a very thorough and detailed claim package to my insurance company. Despite my insurance company’s attempts to dismiss the significance of the damages and underpay my claim, Impact took the fight to them and recovered 1,723% more than my insurance company tried to pay me. The Impact Claim Services staff are incredibly knowledgable, professional, experienced and committed to recovering everything owed to their clients. Hiring Impact was the difference in me being paid fairly and accurately. I would recommend them to anyone who is dealing with an insurance claim, who wants to have the best public adjusters on their side.
Working with Derek was painless. They did an excellent job of handling the paperwork with the insurance company and made sure I was paid enough money to get the work done in a quality manner. I believe that their process may be a little longer than other companies but that is simply to make sure that the claim is handled correctly. I was skeptical when Derek outlined how underpaid my claim was, he ultimately increased my claim by 235%. I would and have highly recommended Impact Claim Services to anyone that needs help with an insurance claim.
I was referred to Derek through a friend who is an HOA manager. I had a roof put on by someone my insurance company recommended, and after the first month, I had water leaking into my basement. In despair, Derek came out, spent hours evaluating my poorly installed roof and ended up writing me a detailed report that I promptly shared with my insurance agent, the roofer, and the city official from the department that passed the roof without even getting on it. I did get a 2nd roof placed by the original roofer (that is policy, not preference), that AGAIN did not pass inspection. They are professional, prompt, as nice as can be, and for an inexperienced homeowner, I feel that I can trust them (this is a huge deal). I would recommend them, and will, to any of my contacts.
Absolutely great experience working with Derek and Impact Claim Services. Fast, efficient, detail oriented and knowledgeable.
Couldn't ask for more. Would highly recommend.
I have only great things to say about working with Derek and his team. Being an out of state property owner, I was unaware that my roof had been severely damaged by a recent storm.
When visiting my property, I saw Derek overseeing a first class restoration on the house next door.When I commented on the job, Derek informed me of the hail storm that had just came through and destroyed many roofs in the neighborhood.
Derek volunteered to come over and to inspect my property for damage. To my amazement, the damage was significant. Derek offered to contact my insurance company and handle all the paperwork and adjusting process – which he did.
When the insurance representative came out to view the roof damage, Derek was there assisting with the inspection. My insurance company paid $7,000, when Derek was done they had paid $85,000.
Once the paperwork was done, the restoration came out great, the job was a success and my tenants were not inconvenienced.
What more could an out of state owner ask for?