This last Sunday 60 Minutes aired the documentary The Storm After the Storm, an expose’ on the egregious claims conduct of flood insurance companies in the wake Superstorm Sandy; specifically, their alleged widespread and systematic alteration of engineer’s reports by which they used to deny valid flood claims. CBS did an amazing job highlighting this behavior and its affect on consumers. While my wife and I were watching, she turned to me and said, “Is […]

Today’s blog post is about what the Impact Claim Services team has deemed “The Rule of 99”. After years of experience in handling Insurance claims, this is our interpretation of what the insurance industries business model has become in regards to the handling and paying claims. Many years ago when you filed an insurance claim a trained adjuster from your insurance company came out, inspected the damaged, acknowledged the damage and said, “Mr. and Mrs. […]