One of the most common hurdles encountered in property insurance claims, is the pursuit of arriving at an agreed scope of damages, and the costs associated with the necessary repairs or replacement of damage property. When policyholders and insurance companies disagree on the cost of repairing or replacing damaged property, it is incredibly frustrating for policyholder. Often time’s policyholders feel they have no choice but to settle for the amount offered by the insurance company. […]

As we roll into 2015, I wanted to take a minute to recap 2014 in Colorado. The hail season in Colorado for 2014 was a wild ride, to say the least. Typically, in the Denver Metro area we expect to see possibly a handful of storms that produce damaging hail in populated areas, with several others falling in rural or sparsely populated areas. 2014 had other ideas to keep insurance companies, contractors, public adjusters and […]

There is one question I get asked more than any other about our services and the field of Public Insurance Adjusting. When I present our services to a potential new client, or during a conversation with a new acquaintance when the “what do you do?” conversation is initiated, there is ALWAYS the following comment and statement. That is awesome, why have I never heard of that before? Which is commonly followed up by “man I […]

Most all Association Managers have experienced an insurance claim filed by their clients. No doubt in many cases this translated to additional responsibilities to these managers in an attempt to settle these claims on behalf of their clients. Which I presume resulted in varying degrees of success and stress in the process. There are several reasons why an association manager is wise not to represent or attempt to adjust, settle or negotiate a client’s insurance […]

Today’s blog post is about what the Impact Claim Services team has deemed “The Rule of 99”. After years of experience in handling Insurance claims, this is our interpretation of what the insurance industries business model has become in regards to the handling and paying claims. Many years ago when you filed an insurance claim a trained adjuster from your insurance company came out, inspected the damaged, acknowledged the damage and said, “Mr. and Mrs. […]

Throughout my years in the insurance restoration business and as a public insurance adjuster there’s been one claims handling tactic utilized for insurance companies that I’ve always been very impress by. This subtle and effective tactic has been used to instill a sense of trust, confidence and ease to insured’s minds while saving insurance companies countless millions of dollars in claim payments. What is the tactic, reverse psychology? Fear? Threats? No much more effective, the […]