Association management professionals are frequently called upon by their clients to assist in a variety of different projects and matters. These matters range from basic maintenance too complicated construction projects. While it has always been our Firms warning and positions that Association Managers should not expose themselves to the liability that comes with adjusting insurance claims on behalf of their clients, see our blog post, “Why an Association Manager Should Never Adjust a Client’s Insurance […]

Most all Association Managers have experienced an insurance claim filed by their clients. No doubt in many cases this translated to additional responsibilities to these managers in an attempt to settle these claims on behalf of their clients. Which I presume resulted in varying degrees of success and stress in the process. There are several reasons why an association manager is wise not to represent or attempt to adjust, settle or negotiate a client’s insurance […]

Today’s blog post is about what the Impact Claim Services team has deemed “The Rule of 99”. After years of experience in handling Insurance claims, this is our interpretation of what the insurance industries business model has become in regards to the handling and paying claims. Many years ago when you filed an insurance claim a trained adjuster from your insurance company came out, inspected the damaged, acknowledged the damage and said, “Mr. and Mrs. […]

Early in 2014, Impact Claim Services was asked to contribute to Common Interest Magazine, a Publication by Community Association Institute, which is widely regarded as the foremost leading trade association in the Association Management Industry. We were asked to share some insight in the field of Public Insurance Adjusting and its impact in the Association Management Industry. Though the article was published in March 2013, it still provides valuable information to Association Management Professionals and […]